Terms of Service

Last updated: 14 April 2026

These terms form a legally binding agreement between you (the customer) and Constructor Labs Ltd trading as FieldPlan. By creating an account, you accept these terms. If you don't agree, don't sign up.

1. About us

FieldPlan is a service operated by Constructor Labs Ltd, a company registered in England and Wales (company number 08389656) with its registered office at Flat 4, 60 The Drive, Hove, BN3 3PD.

Contact: support@fieldplan.app.

In these terms, "FieldPlan", "we", "us", and "our" mean Constructor Labs Ltd trading as FieldPlan. "You", "your", and "your business" mean the customer using the service.

2. Definitions

  • Service — the FieldPlan web application, including the AI-assisted website editor, hosting for sites you publish through us, the chat assistant, and any associated features or APIs.
  • Content — any text, images, files, code, brand assets, or other material you upload to or create using the Service, including output generated by the AI based on your prompts.
  • Fees — the subscription or one-time charges set out in our pricing, payable in GBP.
  • Published Site — a website you have created in FieldPlan and published to a domain we host (for example, yourbusiness.fieldplan.site) or to a custom domain connected through FieldPlan.

3. Eligibility and acceptance

3.1 FieldPlan is for businesses

FieldPlan is provided exclusively for use in connection with a trade, business, craft, or profession. This includes:

  • Limited companies and limited liability partnerships;
  • General partnerships;
  • Sole traders acting in the course of their trade.

By creating an account, you confirm that you are signing up for purposes related to your trade, business, craft, or profession — and that you are authorised to bind your business (if you are registering on behalf of one).

You must be at least 18 years old to use FieldPlan.

3.2 If you are a consumer

If you are a consumer — that is, an individual acting wholly or mainly outside any trade, business, craft, or profession, within the meaning of section 2 of the Consumer Rights Act 2015 — please do not sign up. FieldPlan is not designed or priced for personal use, and the terms below are drafted for a business-to-business relationship. Email us at support@fieldplan.app if you are interested in a consumer offering and we will let you know if one becomes available.

Nothing in these terms limits your non-excludable statutory rights if, despite the above, you have signed up as a consumer.

4. Your account

  • You must register with accurate information and keep it up to date.
  • You are responsible for keeping your sign-in credentials secure and for all activity that happens under your account. Tell us immediately at support@fieldplan.app if you suspect unauthorised access.
  • Each account is for a single user. You may share the Published Site with your team or customers, but you must not share your sign-in credentials.

5. The Service

5.1 What FieldPlan does

FieldPlan lets you build a website by chatting with an AI assistant, edit the files directly, and publish the result to a domain we host or to your own domain. The Service is provided on an ongoing basis during your subscription.

5.2 Availability

We aim to keep FieldPlan available 24/7 but do not guarantee uninterrupted availability. Planned maintenance, upstream provider outages (see section 6), and unforeseen issues may cause downtime. We will not be liable for downtime caused by events outside our reasonable control (see section 17).

5.3 Changes to the Service

We may add, modify, or remove features at any time. If a change materially reduces the value of the Service during a paid period, you may cancel and receive a pro-rata refund for the unused portion of that period.

6. Third-party services

FieldPlan relies on a number of third-party services to operate — including AI providers, hosting providers, payment processors, and email providers. By using FieldPlan, you acknowledge that your use of these providers' underlying services is subject to their own terms. We list our main processors in our Privacy Policy.

If a third-party service changes its terms, pricing, or availability in a way that materially affects FieldPlan, we may need to change the Service accordingly. We will give you reasonable notice where we can.

7. Your content

7.1 You own your content

You keep all rights in the Content you upload to or create using FieldPlan, including text, images, and files. You also own the AI-generated output produced from your prompts, subject to the upstream AI provider's terms (which we have reviewed and judge reasonable for commercial use, but which we do not control).

7.2 Licence to us

You grant us a worldwide, non-exclusive, royalty-free licence to host, store, transmit, display, modify (for technical purposes such as file compression or format conversion), and back up your Content for the sole purpose of providing the Service to you. This licence ends when you delete the Content or close your account, except for:

  • Copies in routine backups that age out over 30 days.
  • Copies we are legally required to retain.

7.3 Your warranties about your content

You warrant that:

  • You own the Content or have all rights, permissions, and licences necessary to upload it.
  • Your Content does not infringe anyone else's copyright, trade mark, design rights, rights of personality, or privacy.
  • Your Content complies with all applicable laws.

If you use FieldPlan to import content from your own social accounts (for example, Instagram Business posts), you confirm you have the rights to the content you're importing and to have it republished through your FieldPlan site.

7.4 What we do not allow you to upload or publish

You must not use the Service to create, host, or publish content that:

  • Is unlawful under UK law, or that would infringe third-party rights;
  • Depicts minors in a sexual or exploitative manner (we report this to the authorities and terminate immediately);
  • Constitutes hate speech or harassment;
  • Promotes violence, terrorism, or self-harm;
  • Markets regulated products (gambling, tobacco, adult services, weapons, prescription medicines) in a way that breaches applicable law;
  • Impersonates another business or person;
  • Is malware, spyware, or a phishing / fraud attempt;
  • Infringes copyright, including by using AI tools to reproduce a third party's copyrighted work (for example, passing off a competitor's content as your own).

We may remove any Content that breaches these terms without notice.

8. Our intellectual property

Everything about FieldPlan that isn't your Content — including the platform code, design, starter templates, AI prompt engineering, documentation, and the FieldPlan name and logo — is owned by Constructor Labs Ltd or our licensors. You may not copy, reverse-engineer, resell, white-label, or create derivative works from the Service without our prior written consent.

9. Acceptable use

You must not:

  • Use the Service to build or host sites whose primary purpose is unlawful or listed in section 7.4;
  • Resell, sublicense, or operate the Service on behalf of other businesses as an agency or reseller, unless we have expressly agreed in writing;
  • Circumvent any technical restrictions, rate limits, or usage quotas;
  • Scrape, mass-download, or reverse-engineer the Service;
  • Interfere with or disrupt the Service or the servers it runs on;
  • Use the Service to train or build a competing AI model, or to benchmark against us for competitive purposes, without our written consent.

We may suspend or terminate accounts that breach this section immediately, with notice where practicable.

10. Fees, subscriptions, and cancellation

10.1 Pricing

Prices are shown on our pricing page at the time you sign up. All prices are in pounds sterling (GBP) and are exclusive of VAT. Where VAT is chargeable, it will be added at the applicable UK rate at checkout and shown on your invoice. If VAT rates change, we may adjust future charges to reflect the change.

10.2 Billing and auto-renewal

Subscriptions renew automatically at the end of each billing period (monthly or annually, depending on the plan you chose) at the then-current price. We charge the payment method on file through our payment processor, Stripe.

We send an email receipt after each successful charge. Annual subscribers receive a reminder email at least 7 days before renewal.

10.3 Price changes

We may change our prices for future billing periods with at least 30 days' notice by email. If you do not want to accept a price change, you may cancel before the new price takes effect.

10.4 Failed payments

If a payment fails, we will retry it in line with our payment processor's standard schedule. If we still cannot collect payment after the retry window, we may suspend access to the Service until payment is resolved.

10.5 Cancellation

You can cancel your subscription at any time from the in-app billing portal (User menu → Billing → Manage billing). Cancellation takes effect at the end of the current paid period — your Service remains active until then, and you are not charged again.

10.6 Refunds

Because the Service is supplied digitally on demand, we do not offer pro-rata refunds for partial periods once a billing period has started, except:

  • Where a material change to the Service (section 5.3) gives you a pro-rata refund right;
  • Where required by applicable law;
  • At our discretion as a goodwill gesture, which does not create a precedent.

11. Term and termination

11.1 Term

These terms apply from the moment you create your account until either you or we terminate the agreement.

11.2 Termination by you

You can close your account at any time by cancelling your subscription (section 10.5) and following the account-deletion path in Settings. Fees paid for the current period are not refundable (see section 10.6).

11.3 Termination by us

We may terminate or suspend your account immediately if:

  • You breach these terms and, where the breach is capable of cure, fail to cure it within 14 days of written notice;
  • You use the Service to publish Content prohibited under section 7.4 (no cure period);
  • You are declared insolvent or enter administration or liquidation;
  • We are required to do so by law.

We may also terminate for convenience with 60 days' written notice, in which case we will refund any pre-paid Fees for the unused portion of the current period.

11.4 Effect of termination

On termination:

  • Your access to the Service ends;
  • We will retain your Content for 30 days to allow for export, after which it will be deleted (subject to our backup-ageing schedule);
  • Any Fees already incurred remain payable;
  • Clauses that are intended to survive (including IP, warranties, liability, and governing law) continue in effect.

12. Data protection

Our handling of your personal data is described in our Privacy Policy. By accepting these terms, you acknowledge you have read and understood it.

13. Warranties

13.1 From us

We warrant that we will provide the Service with reasonable skill and care. Except as set out expressly in these terms, and to the maximum extent permitted by law, we disclaim all other warranties — including any implied warranties of merchantability, fitness for a particular purpose, accuracy of AI-generated output, and non-infringement.

The Service is provided "as is". AI-generated text and images may contain errors, may be culturally inappropriate, and must be reviewed by you before publication. You are responsible for the correctness, legality, and suitability of everything you publish.

13.2 From you

You warrant that you have authority to enter into these terms on behalf of your business, that the information you provide to us is accurate, and that your use of the Service complies with these terms.

14. Liability

14.1 Not excluded or limited

Nothing in these terms limits or excludes either party's liability for:

  • Death or personal injury caused by negligence;
  • Fraud or fraudulent misrepresentation;
  • Any other liability that cannot lawfully be limited or excluded.

14.2 Our liability

Subject to section 14.1, our total aggregate liability to you arising out of or in connection with these terms (whether in contract, tort including negligence, breach of statutory duty, or otherwise) in any 12-month period is limited to the Fees paid by you to us in the 12 months immediately preceding the event giving rise to the liability.

We will not be liable for:

  • Loss of profits, revenue, business, contracts, or anticipated savings;
  • Loss of data (except to the extent caused by our breach of these terms — we still recommend you keep your own backups of critical Content);
  • Loss of goodwill or reputation;
  • Any indirect, special, or consequential loss.

14.3 Reasonableness

These limits are a reasonable allocation of risk between us, recognising the Fees we charge and the commercial nature of the Service.

15. Indemnity

You will indemnify us, our officers, employees, and processors against all losses, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of or in connection with:

  • Your Content;
  • Your breach of sections 7, 8, or 9;
  • Your use of the Service in breach of applicable law;
  • Any claim by a third party that your Content or your Published Site infringes their rights.

We will notify you promptly of any such claim, give you reasonable assistance to defend it at your cost, and not settle without your consent (not to be unreasonably withheld).

16. Confidentiality

Each party may receive confidential information from the other in connection with the Service. Each party will use the other's confidential information only to perform its obligations under these terms, will protect it with the same care it uses for its own confidential information (and no less than reasonable care), and will not disclose it except to personnel who need to know it and are under equivalent confidentiality obligations.

This does not apply to information that is already public, was lawfully received from a third party, or is required to be disclosed by law.

17. Force majeure

Neither party is liable for failure to perform under these terms to the extent caused by events outside its reasonable control — including outages of upstream providers, internet infrastructure failures, governmental actions, strikes, or natural disasters. The affected party will notify the other as soon as reasonably practicable and use reasonable efforts to mitigate the impact.

18. Changes to these terms

We may update these terms from time to time. If we make material changes, we will tell you by email and by a prominent notice inside FieldPlan at least 30 days before they take effect. If you do not accept the new terms, you may cancel your subscription (section 10.5) before they come into force. Continued use of the Service after the effective date constitutes acceptance.

Non-material changes (for example, formatting, clarifications, or updates to third-party-provider details) may take effect immediately on posting.

19. General

  • Entire agreement. These terms and the Privacy Policy form the entire agreement between us relating to the Service and supersede any earlier agreement, proposal, or communication.
  • No third-party rights. No one other than you and us has any right to enforce these terms (the Contracts (Rights of Third Parties) Act 1999 does not apply).
  • Severability. If any provision of these terms is held unenforceable, the rest remains in force.
  • No waiver. A failure to enforce a right is not a waiver of that right.
  • Assignment. You may not assign these terms without our prior written consent. We may assign to a successor in connection with a merger, acquisition, or corporate restructuring.
  • Notices. Notices to us should be sent to support@fieldplan.app. Notices to you will be sent to the email address associated with your account.

20. Governing law and jurisdiction

These terms, and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims), are governed by English law.

Each party irrevocably agrees that the courts of England and Wales have exclusive jurisdiction to settle any such dispute or claim.

21. Contact

Constructor Labs Ltd Flat 4, 60 The Drive Hove, BN3 3PD United Kingdom

Email: support@fieldplan.app